11 Days: 11 modules

This course has been specially tailored and is available for all delegates before the start or at the end of their working day. The course enables the delegate to attend work as normal whilst improving all aspects of their work life.

MODULE 1: WHAT MAKES YOU?

Science is full of clever ways to help you get to know yourself. However, no one else can really be more of an expert than we already are. We’ll help you uncover what makes you YOU.

In this session you will:

Uncover your personality strengths and virtues

Bring awareness to who you are at your best

Build your confidence by focusing on how to make the most out of YOU

MODULE 2: PURPOSE, PASSION, PRESENCE

All of us are driven by 3 simple things: the reason we get up in the morning; the things we value above all else; and the way all of this is demonstrated in our actions. By knowing and applying our 5 step approach in this session you will:

Explore and understand your unique purpose, passion and presence

Use them to create your personal brand manifesto

Practice how to authentically present your brand to others (5 steps)

MODULE 3: PEOPLE BUY PEOPLE pt1.

Gaining trust and connecting with strangers is as much as an art as a science. After all, people like people like themselves. The creative part is driven by an understanding of, and ability to lead with your strengths. You’ll have the opportunity for a first-hand experience in unscripted, real life situations with real life customers.

In this session you will

Observe our communication techniques in action

Understand vital elements of the sales cycle and sales pitch

Plan your ‘best self approach’ to a customer

MODULE 4: FIRST IMPACT

When we interact with someone we tend to focus on ourselves – how it makes us feel, how we behaved. Successful selling is about being able to flip our focus and shift your awareness from yourself into the impact we have on others.

In this session you will

Understand common personality types – where you sit and how to spot them in others

Practice taking the psychological perspective of each type and the lessons learnt from this

MODULE 5: READING OTHERS

At core, People buy people not things, because it is all about the experience of an emotion or feeling that comes from having it. Here you will sharpen your knowledge and awareness of what to look for in other people to find common ground.

In this session you will

Build on ‘first impact’ by understanding how different types of people come across at their best (and at their worst)

Practice active listening and reading body language cues

Understand how to discover what people need, rather than what they say they want

MODULE 6: MAKING CONNECTIONS pt. 1

Inspiring people is one of the nine most important influencing tactics. Inspiring communication comes from telling great stories, using emotional language to connect with others as well as perfecting our image and gestures. Knowing how to paint the picture and conjure up those feelings is really the holy grail of sales.

In this session you will

Play with inspirational language

Practice how voice and movement modulations can help you energise others

Try out storytelling techniques to help you connect

MODULE 7: MAKING CONNECTIONS pt. 2

Practice makes perfect and this is the opportunity to prove that. A challenge is set to use all the content from the day in the field.

In this session you will:

Be sent out into the world to inspire your customers with a variety of challenges

Try, try and try again

MODULE 8: ATTITUDE IS EVERYTHING

If there was a magic ingredient that made the difference between good and great it would be attitude. Research has shown that what you believe impacts how you act and subsequently the outcomes you have. What’s great is by following a few simple rules we can develop an award-winning mindset.

In this session you will

Explore your natural levels of optimism and gratitude

Learn techniques to change the way you think

Practice positive habits that you can build into your daily life

MODULE 9: THE RESILIENCE FACTOR

Having everything we do go to plan is unusual, yet what we do in those situations is a very telling measure of our resilience. Whether we can bounce back from adversity is a key factor for future success.

In this session you will

Explore the science behind resilience and how important it is when selling

Feel how different emotions change the way our brains work

Understand that it’s the way you interpret situations that impacts how you feel – and that interpretation can change

MODULE 10: BECOME YOUR OWN SUPERHERO

Resilience is like a muscle – it needs exercising in order to develop and grow. In fact, much like the daily habits we need up to create to get ourselves physically fit we need to integrate these resilience techniques into our daily routine.

In this session you will

Practice changing your interpretations of set backs into ones which are more helpful

Use a variety of techniques to help you take a different perspective on a situation

Learn to swap the word ‘failure’ for ‘feedback’ and let go of what you can’t control

MODULE 11: SEIZE THE MOMENT

The opportunity to put everything into practice, get out in the field and get your final evaluation.

Take control in unscripted, real life scenarios with real life people. Learn how to communicate with strangers, find common ground, make a friend and cover objections with tenacity.

In this session you will:

Sell live products to real customers

Set and achieve a sales target

Observe your peers in action